Portal User Guide › Using Administration Functions › The Transaction Log

The Transaction Log

The CA RCM Transaction Log (TxLog) provides detailed information about actions taken in the CA RCM server. The transaction log also records all changes to user, role, and resource entities.

Note: the transaction log records entity changes only for the data files you specify. For more information, see the Data Management User Guide or the DNA User Guide for this release of CA RCM.

A table summarizing transaction log entries is located in the Developer Resource folder of the CA-RCM-rel#-Language-Files.zip file of the CA RCM installation package.

When you first open the Transaction Log page, the table is empty and you can see a filter that you can use to select which transactions you want to view. The entries are listed by date.

<Column>

Select the column that will determine which transactions will be viewed in the Transaction Log table. You can filter the table contents based on the following options:

• Source: The subsystem where the transaction originated.
• Owner: Owner or ticket ID
• SData1
• SData2
• SData3

<text box>

Enter any data that may appear in the selected column to further filter the transactions. The text is case sensitive.

OK

Updates the data presented in the transaction log table. If no filter was supplied, all the existing transactions are listed.

Delete All

Deletes all the transactions saved by the CA RCM system.

Records per page

Select the number of records that will appear in the table.

To view transactions in the Transaction Log table

1. From the portal main menu, click Administration, Transaction Log.

   The Transaction Log screen opens.

2. (Optional) Filter the data you want to view in the Transaction Log table: Select a field from the Column drop-down box and enter the field content.
3. Click OK.

   The requested transaction logs appear in the Transaction Log table.

4. (Optional) Click Delete All to delete all the transactions currently saved by the system.