Previous Topic: Editing a Property Key

Next Topic: RACI Operations

CA RCM Configuration Settings

The CA RCM permissions configuration handles user access to the CA RCM Portal. A user has access to the CA RCM Portal only if they are listed in the permissions configuration (eurekify.cfg), which is actually the configuration of internal CA RCM permissions.

When you add a new Universe to the system, prior to updating the RACI configurations, you have to make sure that all the users associated with the Universe (via the configuration) have access to the CA RCM Portal. This is necessary since the users listed in the universe's configuration may need to access the portal to perform self-service tasks (users), or approval tasks (managers), or certifications tasks (managers).

This process is also important when new users have been added to the universe's configuration.

As all persons in an organization probably already have accounts on the organization's main authorization authorities (such as, for example, Active-Directory), the best way to update the permsisions configuration is from this source, which actually is one (or more) of the end-points already imported to CA RCM and residing as a configuration/universe within its database.

To check the CA RCM configuration for new users when creating a new Universe

  1. On the Administration menu click Permissions Configuration Settings.
  2. Click Update Permissions configuration with universe users. 

    The Update Permissions Configuration with Universe Users screen opens.

  3. Select a Universe from the drop-down list.
  4. Click Select.

    An appropriate notice appears when the process is completed. For example:

  5. If the system identified records that need to be updated or fixed, check the system suggestions and act as necessary.

Note: We recommend that you use the CA RCM DNA application to fix the records.