Programming Guide › Modifying Workpoint Business Processes › Implement a Modified Workpoint Process

Implement a Modified Workpoint Process

The CA RCM server initiates Workpoint processes to implement various functions. To implement your modified version of a process, the server must point to your process.

Note: Follow the naming convention when you create your custom process. This helps ensure that CA RCM associates your custom process with the relevant function call.

To implement a modified Workpoint process

1. Log in to the CA RCM portal as an administrator.
2. Click Administration, Settings, Properties Settings.

   The Properties Settings screen appears.

3. Enter the string workpoint in the Filter Properties Keys Containing field and click Apply Filter.

   The system properties define pointers to Workpoint processes. The server calls Workpoint processes by their reference name.

4. Use the original process name and reference code to locate the property corresponding to the process you edited. Click Edit in the row of that property.

   The Edit Property window appears.

5. Modify the Property Value field. Enter the new process reference in the following form:

   custcode_procref

   Note: custcode is your three-letter customer code, and procref is the original process reference. For example, if your customer code is ABC and you are modifying the AddUserRole process, the new process reference is ABC_AURO.

6. Click Save.

   The CA RCM server calls your modified version of the process instead of the original process.