Portal User Guide › Using Administration Functions › Repair CA RCM Configuration, User, and Resource Files

Repair CA RCM Configuration, User, and Resource Files

Editing and data enrichment may, rarely, introduce inconsistencies in user, resource, or configuration files. You can analyze a configuration and its related user and resource data files, and correct any inconsistencies that you find. If you cannot open a user (.udb) resource (.rdb), or configuration (.cfg) file, analyze it for errors using this procedure.

Note: You must have administrator-level rights in the CA RCM portal to perform this procedure.

To repair CA RCM configuration, user, and resource files

1. Click Administration, Settings, Fix Configuration in the CA RCM portal.

   The Fix Configuration screen appears.

2. Select a configuration file and click Analyze.

   CA RCM analyzes the configuration file and its related user and resource files. It identifies the following errors:

   • Orphaned users or resources—The configuration file lists a user or resource that is not in the source user (.udb) or resource (.rdb) file.
   • Broken links—A link references a user, resource, or role that no longer exists in the configuration.
   • Non-sequential user or resource file—Each record in user and resource files is assigned an internal ID number. If these internal ID numbers are not consecutive, CA RCM cannot open the file.
3. Do any of the following:
   • If analysis found orphaned users, orphaned resources, or broken links in the configuration, click Fix Configuration.

     Orphaned entities and their related links are removed. Broken links are also removed.

   • If analysis found a non-sequential user file, click Fix UDB.

     The user (.udb) file is renumbered. In addition, all configurations that reference this user file are cleansed of orphaned users and broken user links. Then the user list and user links of all these configurations are revised with the new internal ID numbers.

     Note: This function affects other configurations in addition to the configuration you analyzed. Examine related configurations and verify their content before you run this function.

   • If analysis found a non-sequential resource file, click Fix RDB.

     The resource (.rdb) file is renumbered. In addition, all configurations that reference this resource file are cleansed of orphaned resources and broken resource links. Then the resource list and resource links of all these configurations are revised with the new internal ID numbers.

     Note: This function affects other configurations in addition to the configuration you analyzed. Examine related configurations and verify their content before you run this function.