CA ArcotID PKI Client Reference Guide › ArcotID PKI As a Software Smartcard: End User Experience › Working With Microsoft Outlook Emails › Opening Encrypted Emails

Opening Encrypted Emails

Users must perform the following steps to open an encrypted email.

1. Start Microsoft Office Outlook.
2. Navigate to Inbox, and click the encrypted email.

   Based on your corporate security policies and the access mode that has been configured for you, the ArcotID PKI Client 6.2 Password dialog appears and indicates one of the following:

   • You have been granted online access to your credentials, and have to provide your online password.
   • You have been granted offline access to your credentials, and have to provide your offline password.
3. In the Password field, enter the corresponding ArcotID password.
4. Click OK to submit the password.

   The ArcotID PKI Client verifies user’s password. If the authentication was successful, then the Microsoft Outlook unencrypts the email.