CA ArcotID PKI Client Reference Guide › ArcotID PKI As a Software Smartcard: End User Experience › Working With Arcot Offline Tool › Synchronizing ArcotID PKI Content

Synchronizing ArcotID PKI Content

If user’s certificates are renewed or new certificates are issued to them, then you must notify them to synchronize their credentials for offline access.

Users need to perform the following steps to synchronize their credentials for offline access:

1. Right-click the Arcot Offline Tool available in the system tray.
2. Select the Synchronize Offline Credentials option.

   The Synchronize Offline Credentials dialog appears.

3. Enter the following information in this dialog:
   • Online Password: ArcotID PKI password.
   • Offline Password: The password that is used to access the ArcotID PKI offline.
4. Click OK to synchronize the ArcotID PKI.

   If the password synchronization was successful, then "Credentials synchronization was successful" message appears.

   Note: If the user enters a wrong online or offline password in Step 3, then an appropriate error message appears. In this case, the user must repeat Step 1 to Step 4.

5. Click OK to continue.

   After successful synchronization, the latest certificates and keys are available on the user’s system for their use.