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Refreshing the Cache

If you have made any configuration changes, you must refresh the cache of the affected server instances for the changes to take effect. RiskMinder now provides an Integrated Cache Refresh feature that enables administrators to refresh the cache of all server instances from Administration Console.

Note: The Master Administrator (MA) and Global Administrator (GA) can refresh the cache of Administration Console and all instances of RiskMinder Server and Case Management Queuing Server. The MA, GA, and Organization Administrator (OA) can refresh the cache of the organizations within their scope.

To refresh the cache:

  1. Ensure that you are logged in as the MA.
  2. Activate the Services and Server Configurations tab.
  3. Click the Administration Console option on the submenu of the tab.
  4. Under the System Configuration section on the side-bar menu, click the Refresh Cache link to display the page.
  5. Select one or both of the following:
  6. Click OK.
  7. Click OK in the confirmation dialog box that appears.

    A message with a Request ID for the current cache refresh request is displayed.