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Regenerating Activation Code

Note: This information is applicable for WebFort Password mechanism only.

If your organization is using WebFort Password as the authentication mechanism, and if any of the administrators forget their activation code that they need to log in, they will contact you for a new activation code. In this case, you must regenerate a new activation code and communicate the same to them.

Privileges Required

To be able to regenerate an activation code, you must ensure that you have the appropriate privileges and scope to do so. The MA can regenerate the activation code for any administrator. GAs can update all the administrators (including other GAs), except for MA, in their scope. The OAs can update all other OAs and the UAs in their purview, while UAs can only update their peers within their scope.

Regenerating Activation Code

To regenerate an activation code for an administrator:

  1. Ensure that you are logged in with the required privileges to update the administrative user.
  2. Complete Step 2 through Step 13 in "Updating Administrator Information" to display the Update Administrator page.
  3. In the Activation Code section, select the Regenerate Activation Code option.
  4. Click Save to generate the activation code.

    The success message will notify you with the new activation code.

    Communicate the new Activation Code to the administrator.