CA AuthMinder Administration Guide › Managing Users and Their Credentials › Updating User Information

Updating User Information

Note: To be able to update a user’s information, ensure that you have the appropriate permissions and scope to do so. The MA can update any user. GAs can update all users in their scope. The OAs and UAs can update the users in their purview.

To update a user’s basic details (such as first, middle, and last names, contact information):

1. Ensure that you are logged in with the required permissions and scope to update the user information.
2. Activate the Users and Administrators tab.
3. Under the Manage Users and Administrators section, click the Search Users and Administrators link to display the Search Users and Administrators page.
4. Enter the partial or complete information of the user whose information you want to update (as discussed in the preceding section) and click Search.

   A list of administrators and users matching the search criteria appears.

5. Click the <user name> link of the user whose information you want to edit.

   The Basic User Information page appears.

   Note: This page also displays the User Account Information (Account Type, AccountID, and Status) if any account type was configured.

6. Click Edit to change the user information about this page.
7. In the User Details section, edit the required fields (First Name, Middle Name, Last Name).
8. In the Email Address(es) section, edit the email addresses for the email types that are configured for the organization.
9. In the Telephone Number(s) section, edit the telephone numbers for the telephone types that are configured for the organization.
10. (Optional) Update the User Status.
11. (Optional) Edit the Name and Value of Custom Attributes.
12. Click Save to save the changes and return to the User Information page. Alternatively, click Next to proceed with additional configurations.

    If you click Next, then the User Account page appears.

13. In the User Account section:
    • (Optional) Select the Account Type, and edit the Status.
    • Expand Advanced Attributes to add AccountID Attributes and Custom Attributes for the account ID.

      Note: If this is the first account ID you are creating, click Add to add an account ID before you can update it. For more information about adding an account ID, see "Creating Accounts".

14. Click Update to save your changes.