You may need to activate a deactivated administrator. For example, you may deactivate an administrator in case the administrator is on long vacation. This helps prevent unauthorized access to that administrator’s login.
You cannot search directly for deactivated administrators by specifying the search criteria and clicking the Search button on the Search Users and Administrators page. Perform an Advanced Search for such users, and use the Inactive option in the Current Users section to search.
To be able to activate administrators, ensure that you have the appropriate permissions and scope to do so. The MA can activate any administrators, while GAs can activate all administrators (including other GAs), except MA, in their scope. The OAs can activate all other OAs and UAs in their purview, while UAs can only activate their peers within their scope.
To activate a deactivated administrator:
The Advanced Search page appears.
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