If you are upgrading from a previous CA Process Automation release, do not have any in-flight processes during the upgrade (waiting, running, blocked, and so on). Even though CA Process Automation has a mechanism to recover from failures in such cases, all the in-flight processes may not be recovered.
See "Carry Out Upgrade Prerequisites" in the Upgrade to the Current Release chapter in the Installation Guide for this prerequisite and other prerequisites to upgrading.
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