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Filters for Process Instances

You can apply the following filters to a Touchpoint Manager shortcut in a process watch object to define the objects that the shortcut displays:

All Instances

Displays all the process instances in the current Orchestrator. All instances display only if all filters are cleared or all filters are selected.

Queued

Displays all instances that are in a queued state and waiting to run.

Running

Displays running process instances on the touchpoint. This filter does not list Waiting, Suspended, or Breakpoint suspended instances.

Suspended

Displays process instances that a user or the application on the touchpoint currently have suspended.

Waiting

Displays process instances that have an inactive run state, such as processes where all active operators are waiting for an external asynchronous event. The event could be a user interaction, target date and time, or other long-running operation.

Blocked

Displays process instances that are blocked because there is no available path. A blocked process instance can complete after a user suspends the process and provides a valid path. The blocked state reflects the following situations:

Completed

Displays all process instances on the touchpoint that completed without issues.

Failed

Displays all process instances on the touchpoint that ended without completing.

Aborted

Displays all process instances on the touchpoint that ended abnormally. To identify processes that have issues quickly, examine this folder. To troubleshoot the process, open the instance that failed.