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Platform Support and Hardware Requirements › Platform Support and Requirements for CA Process Automation Components

Platform Support and Requirements for CA Process Automation Components

The following table summarizes the platforms that CA Process Automation components support.

Note: The listed operating system and software support can change over time. For the latest information about version support, see “Compatibilities” on support.ca.com.

Make sure your operating system has the latest Windows service packs or Linux updates installed.

CA Process Automation Component

Supported Operating Systems

Required Software

Other Requirements

Orchestrator

Microsoft Windows Server 2003 x64

Microsoft Windows Server 2003 R2 x64

Microsoft Windows Server 2008 x64

Microsoft Windows Server 2008 R2 x64

Microsoft Windows Server 2012 x64

Solaris SPARC 10

Solaris 11

Red Hat Enterprise Linux 5 x64, 6 x64

CentOS Linux 6 x64

Java Development Kit (JDK) 1.7 x64

 

See Prerequisites for Installing the Domain Orchestrator.

Agent

Microsoft Windows Server 2003 x86/x64, 2003 R2 x86/x64, 2008 x86/x64, 2008 R2 x86/64, 2012 x86/x64

SUSE Linux Enterprise Server 10 x64, 11 x32, 11 x64

Solaris SPARC 9, 10

Solaris 10 x86, 11

Red Hat Enterprise Linux 5 x64, 6 x86, 6 x64

CentOS Linux 6 x64

AIX 6.1, 7.1

HP-UX 11i V3 (Itanium)

One of the following Java Runtime Environment (JRE) releases supported by the operating system.

  • For Windows, Solaris SPARC, and Linux: Oracle JRE 1.6 and 1.7.
  • For AIX, IBM JRE 1.6

For HP-UX, minimum HP JRE level is 1.6.0.04.

Important! Do not use Java 6 Runtime Environment updates 27 (1.6.0_27) through 29 (1.6.0_29). An issue with those versions affects applications including CA Process Automation that use JDBC to connect to Microsoft SQL Server. The SDN bug database lists this issue as bug 7105007.

Java 1.6 update 45 is the latest Java 6 version that CA Process Automation agents support.
  • For proxy touchpoints and host groups, each remote host must run an SSHv2 server.
  • Make sure that an agent installed on a UNIX or Linux machine includes ksh under the /bin/ksh directory. If ksh does not exist on the agent machine, then install it under /bin/ksh. If your agent machine already has ksh installed under a different directory, create a symbolic link (/bin/ksh) that points to the real ksh file.

Database Server

See the vendor documentation for supported operating systems.

One of the following relational databases:

  • MySQL r5.5
  • Microsoft SQL Server 2005, 2008, 2008 R2, 2012
  • Oracle 11g R2

See Database Server Prerequisites for detailed requirements.

For Oracle, we recommend 11.1.0.7 or 11.2.0.2 or higher.

Directory Server

See CA Embedded Entitlements Manager (CA EEM) documentation.

CA Embedded Entitlements Manager (CA EEM) r8.4 SP4 or CA EEM r12.0 -r12.51

 

Browser-based UI

N/A

One of the following browsers:

  • Microsoft Internet Explorer 9x, 10
  • Google Chrome Release 17, 18
  • Mozilla Firefox 4.x through 15.0
  • Apple Safari

    Note: If you use a Firefox or Chrome browser, disable the inline spell check feature to avoid unnecessary processing.

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