SOAP API Reference › Web Services Methods › getPendingUserInteractions

getPendingUserInteractions

Use this method to view pending user interactions. The number of pending interactions that return is based on your user role:

• If the user is an administrator, all user interactions that are pending in the Orchestrator return.
• For any other role, only those pending interactions that are assigned to the specific user return.

Return all interactions that are pending in the Orchestrator (Administrators only)

Inline text

<tns:getPendingUserInteractions xmlns:tns="http://www.ca.com/itpam" getRootUUID="false">
<tns:auth>
<!--xsd:Choice Type-->
<tns:token>token__</tns:token>
<tns:user>Joe</tns:user>
<tns:password>thisismypassword</tns:password>
<tns:auth>
<tns:rootUUID></tns:rootUUID>
<tns:processID></tns:processID>
</tns:getPendingUserInteractions>

Request

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<SOAP-ENV:Header/>
<SOAP-ENV:Body>
<tns:getPendingUserInteractions xmlns:tns="http://www.ca.com/itpam" getRootUUID="false">
<tns:auth>
<tns:user>Joe</tns:user>
<tns:password>thisismypassword</tns:password>
<tns:auth>
<tns:rootUUID></tns:rootUUID>
<tns:processID></tns:processID>
</tns:getPendingUserInteractions>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>

Response

<getPendingUserInteractionsResponse xmlns="http://www.ca.com/itpam">
<userInteractions>
<userInteraction id="116" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="117" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="118" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="119" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="120" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="121" title="Task by B">
<description>Task by B</description>
</userInteraction>

Return all pending interactions that are invoked from a start request form

Inline text

Provide the rootUUID of the process that the start request form is calling:

<tns:getPendingUserInteractions xmlns:tns="http://www.ca.com/itpam" getRootUUID="false">
<tns:auth>
<tns:user>Joe</tns:user>
<tns:password>thisismypassword</tns:password>
<tns:auth>
<tns:rootUUID>076be822-7514-4f04-a333-3e8b73693a2b</tns:rootUUID>
<tns:processID></tns:processID>
</tns:getPendingUserInteractions>

Request

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<SOAP-ENV:Header/>
<SOAP-ENV:Body>
<tns:getPendingUserInteractions xmlns:tns="http://www.ca.com/itpam" getRootUUID="false">
<tns:auth>
<tns:user>Joe</tns:user>
<tns:password>thisismypassword</tns:password>
<tns:auth>
<tns:rootUUID>6e8faae6-77a4-4461-8feb-9e5ca4d572d5</tns:rootUUID>
<tns:processID></tns:processID>
</tns:getPendingUserInteractions>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>

Response

<getPendingUserInteractionsResponse xmlns="http://www.ca.com/itpam">
<userInteractions>
<userInteraction id="207" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="208" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="209" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="210" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="211" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="212" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="213" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="214" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="215" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="216" title="Task by B">
<description>Task by B</description>
</userInteraction>
</userInteractions>
</getPendingUserInteractionsResponse>

Parent process calling an attached child process

Inline text

Provide the rootUUID of the parent process from the dataset:

<tns:getPendingUserInteractions xmlns:tns="http://www.ca.com/itpam" getRootUUID="false">
<tns:auth>
<tns:user>Joe</tns:user>
<tns:password>thisismypassword</tns:password>
<tns:auth>
<tns:rootUUID>6e8faae6-77a4-4461-8feb-9e5ca4d572d5</tns:rootUUID>
<tns:processID></tns:processID>
</tns:getPendingUserInteractions>

Request

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<SOAP-ENV:Header/>
<SOAP-ENV:Body>
<tns:getPendingUserInteractions xmlns:tns="http://www.ca.com/itpam" getRootUUID="false">
<tns:auth>
<tns:user>Joe</tns:user>
<tns:password>thisismypassword</tns:password>
<tns:auth>
<tns:rootUUID>6e8faae6-77a4-4461-8feb-9e5ca4d572d5</tns:rootUUID>
<tns:processID></tns:processID>
</tns:getPendingUserInteractions>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>

Response

<getPendingUserInteractionsResponse xmlns="http://www.ca.com/itpam">
<userInteractions>
<userInteraction id="176" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="177" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="178" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="179" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="180" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="181" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="182" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="183" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="184" title="Task by B">
<description>Task by B</description>
</userInteraction>
<userInteraction id="185" title="Task by B">
<description>Task by B</description>
</userInteraction>
</userInteractions>
</getPendingUserInteractionsResponse>

<userInteractions> specifies the ID and title of every pending user interaction.