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Bulk Touchpoint Removal

You can remove touchpoints in bulk at either the Domain level or for a specific environment.

An administrator uses the Bulk Touchpoint Removal dialog to search for touchpoints that are not mapped to agents and then delete them all at once.

Search Request

The Search Request area includes a field and a Search button.

Search Expression

Defines a pattern that includes the touchpoint names that are candidates for removal.

Empty Touchpoint

Lists all touchpoints that are not mapped to agents but that match the search criteria.

Select the touchpoints to delete.

Lists the search results by Name, Status, and (conditionally) Environment where a check box precedes each row.

Selected - Remove this touchpoint reference from the selected environment or from the Domain, depending on where the bulk touchpoint removal was invoked.

Cleared - Do not include this touchpoint in the bulk touchpoint removal.