Configuration Tab › Mapping for Configuration Browser Tabs › Agents

Agents

The Agents tab displays the following read-only properties when you select an agent touchpoint on the Domain hierarchy:

Name

Identifies each agent that is associated with the selected touchpoint.

Status

Displays whether the agent touchpoint is active or inactive. Operators can run on an agent only when the agent is active.

Priority

Indicates the priority that is set for the corresponding agent host.

• If the touchpoint is associated with only one agent host, the priority is 1.
• If the agent is associated with two hosts and one host is selected as preferred, the preferred agent is priority 1. The other agent is priority 2.
• If multiple agent hosts have the same priority, the product uses load balancing for the selection.

Agent Host

Identifies the FQDN of each agent host that is associated with the selected touchpoint.