Previous Topic: Input ParametersNext Topic: Non-Generic USM Operators

Catalyst › Generic USM Operators › SubscribeToChanges Operator › Example

Example

The Catalyst operators can be used directly in processes to build generic content. You can also use the operators as base operators of custom operators for product-specific content.

This example describes how to create Service Desk Incidents from SCOM Alerts.

To build a simple solution

  1. Add the SubscribeToChanges operator to a process.
  2. Select the SCOM Connector from the MdrProduct/MdrProdInstance lists and Alert from the entitytype list.
  3. Add the IncidentUpdate operator to the process. Select the Create check box and the Service Desk Connector from the list.

    Example - Catalyst module; Subscribe to Changes operator

  4. Set the values of the Incident properties using the properties of the SCOM Alert object as variable expressions.

    Catalyst module - Incident Update operator

The content is now available for use.