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Web Browsers

Even among supported web browsers, CA Process Automation may behave differently due to differences in third party products. For example, when you attempt to leave a page or tab with unsaved changes, each of the following supported browsers may display a slightly different message:

Essentially, all three give you the option of remaining on the page to save your data or leaving the page and discarding any changes.

Microsoft Internet Explorer

When you set Microsoft Internet Explorer 8 or 9 to Compatibility Mode (CM), CA Process Automation may exhibit poor performance or behavior. For example, the drop-down menus for the field columns on the Operations page may disappear if you click Start Requests (or another option in the Operations pane) and then go back to Links and choose Process Instances. Once in this state, the column header drop-down menu button may not appear for other views. This may result in the inability to set a filter.

We recommend that you do not explicitly enable CM or Intranet Settings. If you observe odd behavior when using Internet Explorer, ensure that CM is not enabled.

Note: If you must enable Intranet settings, manually disable the Display intranet sites in Compatibilty View option in Compatibility View Settings under the Tools menu in Internet Explorer.