Administer Orchestrators › Update the Hierarchy of an Orchestrator Touchpoint › Recover Operators on the Target Orchestrator

Recover Operators on the Target Orchestrator

Manual recovery is always enabled. You can invoke Recover Operators whether the target level Operator Auto Recovery is set to True, False, or Inherit from Environment. Operator recovery is appropriate when a process is in a BLOCKED, RUNNING, or WAITING state and an operator in the process failed with a system error. Operator recovery resets the Operator and then resumes the process.

You can invoke Operators recovery from the Configuration tab when:

• The previously inactive Orchestrator becomes active. An active Orchestrator is displayed as green.
• The target Orchestrator is enabled.

Follow these steps:

1. Click the Configuration tab.
2. Expand the Domain and an environment in which an Orchestrator has one or more processes that are set to be recoverable.
3. Right-click the Orchestrator and select Refresh.
4. Right-click the Orchestrator and select Recover Operators.

   Operator recovery begins.