Overview for Administrators › Security › Suspending or Disabing a User Account

Suspending or Disabing a User Account

You can suspend or disable a user account in the following cases:

• The user no longer needs access to CA Process Automation but the user record must be retained for auditing purposes.
• You have reasons to prevent the specified user from accessing CA Process Automation temporarily or permanently.
• The predefined credentials made available to you at installation now represent an internal security threat. Because the credentials for the pamadmin and pamuser are documented, it is a good practice to make them unavailable after they have served their purpose.

Follow these steps:

1. Log on to CA EEM.
2. Click Manage Identities.
3. Under Search Users, select Application User Details and click Go.
4. Click the name of the target user.
5. Scroll to the Authentication area and take one of the following actions:
   • Click Suspended
   • Click Disable Date, select the date at which the disable is to take effect, and click OK.
6. Click Save.

Note: You can also reverse the suspension or enable a disabled account. You can use the disable/enable feature to defer the availability of a new account to the time you specify.