Önceki Başlık: getPendingUserInteractionsSonraki Başlık: getProcessStatus


getProcessLogs

Bir işlem vakasının günlüklerini almak için bu yöntemi kullanın.

İleti Seviyeleri

CA Process Automation işlem vakası günlükleri, şu ileti seviyelerini görüntüler:

İleti Kategorileri

CA Process Automation işlem vakaları, aşağıdaki ileti kategorilerine sahiptir:

İşlem

İşlem vakasına ilişkin iletileri günlüğe kaydeder.

İşleç

İşlemdeki işleçlere ilişkin iletileri günlüğe kaydeder.

İşleyici

Şerit değişikliği veya özel durum işleyici çağrıldığında iletileri günlüğe kaydeder.

Yanıt

Aracılar Orkestratör'e geri yanıt gönderdiğinde iletileri günlüğe kaydeder.

Özel

Hiçbir kategori olmadan iletileri günlüğe kaydettiğinizde, bu iletiler Özel kategorisinde gruplandırılır. Bu tür iletileri almak için Özel kategorisini belirtebilirsiniz.

Özel İletiler

Günlük kaydetme için kendi kategorilerinizi tanımlayabilirsiniz. Örneğin:

logEvent(3, "SD_MESSAGES", "bu ileti Service Desk işleçleri için kaydedilir"

Bu tür iletileri almak için istekte şu kategoriyi belirtin  SD_MESSAGES.

Günlük iletilerini almak için

Aşağıdaki SOAP isteğini kullanın:

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<SOAP-ENV:Header/>
<SOAP-ENV:Body>
<tns:getProcessLogs xmlns:tns="http://www.ca.com/itpam">
<tns:auth>
	<!--xsd:Choice Type-->
	<tns:token>token__</tns:token>
<tns:user>Joe</tns:user>
<tns:password>benimparolam</tns:password>
<tns:auth>
<tns:processID>72</tns:processID>
<tns:filter>
<tns:level>2</tns:level>
<tns:categories>
<tns:category>işlem</tns:category>
<tns:category>işleç</tns:category>
<tns:category>işleyici</tns:category>
<tns:category>yanıt</tns:category>
<tns:category> SD_MESSAGES </tns:category>
</tns:categories>
</tns:filter>
</tns:getProcessLogs>
</SOAP-ENV:Body></SOAP-ENV:Envelope>

<level> </level> hata, uyarı, bildirim ve normal değerine sahip olabilir.

Kullanıcı seviyeyi "normal" olarak belirlerse, normal seviyesindeki ve üstündeki tüm iletiler alınır.

Hata en üst seviyede olduğunda ve kullanıcı seviyeyi "hata" olarak belirttiğinde, sadece "hata" seviyeli iletiler alınır.

Kullanıcı geçersiz bir seviye belirtirse, bu normal (en düşük seviye) olarak değerlendirilir.

Çoklu kategorilere sahip günlükler almak için

        <tns:categories>
          <tns:category>userMsg</tns:category>
          <tns:category>işlem</tns:category>
        </tns:categories>

Bu örnekte, “userMsg” ve “process” kategorisine sahip tüm iletiler alınır. Sadece seviye ve kategorilerden biriyle eşleşen günlük iletileri döndürülür.

Örnek

<tns:getProcessLogs xmlns:tns="http://www.ca.com/itpam">
<tns:auth>
<!--xsd:Choice Type-->
<tns:user>Joe</tns:user>
<tns:password>benimparolam</tns:password>
<tns:auth>
<tns:processID>72</tns:processID>
<tns:filter>
<tns:level>2</tns:level>
<tns:categories>
<tns:category>işlem</tns:category>
<tns:category>işleç</tns:category>
<tns:category>işleyici</tns:category>
<tns:category>yanıt</tns:category>
</tns:categories>
</tns:filter>
</tns:getProcessLogs>

SOAP İsteği

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<SOAP-ENV:Header/>
<SOAP-ENV:Body>
<tns:getProcessLogs xmlns:tns="http://www.ca.com/itpam">
<tns:auth>
<tns:user>Joe</tns:user>
<tns:password>benimparolam</tns:password>
<tns:auth>
<tns:processID>72</tns:processID>
<tns:filter>
<tns:level>2</tns:level>
<tns:categories>
<tns:category>işlem</tns:category>
<tns:category>işleç</tns:category>
<tns:category>işleyici</tns:category>
<tns:category>yanıt</tns:category>
</tns:categories>
</tns:filter>
</tns:getProcessLogs>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>

SOAP Yanıtı

<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Header/>
<SOAP-ENV:Body>
<getProcessLogsResponse xmlns="http://www.ca.com/itpam">
<processLogs>
<processlog category="Process" level="Notice">
<logMessage>'LaneChangeHandler_30_72' instance was created.</logMessage>
<time>2012-03-01T13:18:43.248+05:30</time>
</processlog>
<processlog category="Process" level="Notice">
<logMessage>'LaneChangeHandler_30_72' is in 'Queued' state.</logMessage>
<time>2012-03-01T13:18:43.248+05:30</time>
</processlog>
<processlog category="Process" level="Notice">
<logMessage>Process started at '01.03.2012 13:18:43' by 'pamadmin'.</logMessage>
<time>2012-03-01T13:18:43,592+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Start_Script_1' is enabled following 'Start_1'.</logMessage>
<time>2012-03-01T13:18:43.639+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Start_1' is 'Completed' on 'Current Server'.</logMessage>
<time>2012-03-01T13:18:43.639+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>A service request was sent for 'Start_Script_1'.</logMessage>
<time>2012-03-01T13:18:44.123+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Start_Script_1' is 'Running' on 'Current Server'.</logMessage>
<time>2012-03-01T13:18:44.139+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Start_Script_1' is 'Completed'</logMessage>
<time>2012-03-01T13:18:47.904+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Start_Script_1_1' is enabled following 'Start_Script_1'.</logMessage>
<time>2012-03-01T13:18:47.935+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Lane_Change_1' was reset.</logMessage>
<time>2012-03-01T13:18:47.982+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Calculation_1' was reset.</logMessage>
<time>2012-03-01T13:18:47.998+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Lane_Change_2' was reset.</logMessage>
<time>2012-03-01T13:18:48.014+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Calculation_1_1' was reset.</logMessage>
<time>2012-03-01T13:18:48.029+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Lane_Change_3' was reset.</logMessage>
<time>2012-03-01T13:18:48.029+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Calculation_1_2' was reset.</logMessage>
<time>2012-03-01T13:18:48.045+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Calculation_1' is enabled following 'Lane_Change_1'.</logMessage>
<time>2012-03-01T13:18:48.045+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Lane_Change_1' is 'Completed' on 'Current Server'.</logMessage>
<time>2012-03-01T13:18:48.060+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>A service request was sent for 'Calculation_1'.</logMessage>
<time>2012-03-01T13:18:48.092+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Calculation_1' is 'Running' on 'Current Server'.</logMessage>
<time>2012-03-01T13:18:48.092+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Calculation_1' is 'Completed'</logMessage>
<time>2012-03-01T13:18:48.576+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>A service request was sent for 'Start_Script_1_1'.</logMessage>
<time>2012-03-01T13:18:48.639+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Start_Script_1_1' is 'Running' on 'Current Server'.</logMessage>
<time>2012-03-01T13:18:48.654+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Start_Script_1_1' is 'Completed'</logMessage>
<time>2012-03-01T13:18:49.060+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Start_Script_1_2' is enabled following 'Start_Script_1_1'.</logMessage>
<time>2012-03-01T13:18:49.076+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Lane_Change_1' was reset.</logMessage>
<time>2012-03-01T13:18:49.154+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Calculation_1' was reset.</logMessage>
<time>2012-03-01T13:18:49.170+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Lane_Change_2' was reset.</logMessage>
<time>2012-03-01T13:18:49.201+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Calculation_1_1' was reset.</logMessage>
<time>2012-03-01T13:18:49.217+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Lane_Change_3' was reset.</logMessage>
<time>2012-03-01T13:18:49.217+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Calculation_1_2' was reset.</logMessage>
<time>2012-03-01T13:18:49.248+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Calculation_1_1' is enabled following 'Lane_Change_2'.</logMessage>
<time>2012-03-01T13:18:49.248+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Lane_Change_2' is 'Completed' on 'Current Server'.</logMessage>
<time>2012-03-01T13:18:49.248+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>A service request was sent for 'Calculation_1_1'.</logMessage>
<time>2012-03-01T13:18:49.279+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Calculation_1_1' is 'Running' on 'Current Server'.</logMessage>
<time>2012-03-01T13:18:49.295+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Calculation_1_1' is 'Completed'</logMessage>
<time>2012-03-01T13:18:49.639+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>A service request was sent for 'Start_Script_1_2'.</logMessage>
<time>2012-03-01T13:18:49.701+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Start_Script_1_2' is 'Running' on 'Current Server'.</logMessage>
<time>2012-03-01T13:18:49.701+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Start_Script_1_2' is 'Completed'</logMessage>
<time>2012-03-01T13:18:50.123+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Start_Script_1_3' is enabled following 'Start_Script_1_2'.</logMessage>
<time>2012-03-01T13:18:50.154+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Lane_Change_1' was reset.</logMessage>
<time>2012-03-01T13:18:50.217+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Calculation_1' was reset.</logMessage>
<time>2012-03-01T13:18:50.248+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Lane_Change_2' was reset.</logMessage>
<time>2012-03-01T13:18:50.264+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Calculation_1_1' was reset.</logMessage>
<time>2012-03-01T13:18:50.279+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Lane_Change_3' was reset.</logMessage>
<time>2012-03-01T13:18:50.310+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Calculation_1_2' was reset.</logMessage>
<time>2012-03-01T13:18:50.326+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Calculation_1_2' is enabled following 'Lane_Change_3'.</logMessage>
<time>2012-03-01T13:18:50.342+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Lane_Change_3' is 'Completed' on 'Current Server'.</logMessage>
<time>2012-03-01T13:18:50.342+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>A service request was sent for 'Calculation_1_2'.</logMessage>
<time>2012-03-01T13:18:50.373+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Calculation_1_2' is 'Running' on 'Current Server'.</logMessage>
<time>2012-03-01T13:18:50.373+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Calculation_1_2' is 'Completed'</logMessage>
<time>2012-03-01T13:18:50.842+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>A service request was sent for 'Start_Script_1_3'.</logMessage>
<time>2012-03-01T13:18:51.107+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Start_Script_1_3' is 'Running' on 'Current Server'.</logMessage>
<time>2012-03-01T13:18:51.123+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Start_Script_1_3' is 'Completed'</logMessage>
<time>2012-03-01T13:18:55.982+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Normal_Stop_1' is enabled following 'Start_Script_1_3'.</logMessage>
<time>2012-03-01T13:18:56.014+05:30</time>
</processlog>
<processlog category="Operator" level="Notice">
<logMessage>'Normal_Stop_1' is 'Completed' on 'Current Server'.</logMessage>
<time>2012-03-01T13:18:56.060+05:30</time>
</processlog>
<processlog category="Process" level="Notice">
<logMessage>Process is 'Completed'.</logMessage>
<time>2012-03-01T13:18:56.060+05:30</time>
</processlog>
</processLogs>
</getProcessLogsResponse>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>