Known Issues › Microsoft User Access Control Prevents Successful Launch of Orchestrator Node

Microsoft User Access Control Prevents Successful Launch of Orchestrator Node

Windows operating systems have an option in User Accounts in the Control Panel, that lets you Turn User Account Control on or off. User Account Control limits application software to standard user privileges unless an administrator explicitly specifies administrative privileges for that application software.

User Account Control can be present in the following Microsoft Windows operating systems:

• Windows Vista
• Windows Server 2008
• Windows 7
• Windows Server 2008 R2
• Windows 8
• Windows Server 2012

To install a cluster node, either turn off the UAC temporarily or grant administrative privileges for the CA Process Automation software.

Symptom:

When launching the second node install from a Windows machine with an active User Account Control setting, the download takes place, but then the javaw.exe process ends and the installation is not launched.

Solution:

1. Log into the server where you plan to install a second node for the Domain Orchestrator or other Orchestrator.
2. Go to User Accounts in the Control Panel and clear the option to Use User Account Control (UAC).
3. Reboot the server.