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Troubleshooting › Troubleshooting: A Metric Family is Incomplete

Troubleshooting: A Metric Family is Incomplete

Symptom:

I successfully imported a custom metric family, but found a defective metric definition afterwards. For example, the <Name> property has a maximum length of 32 characters. If this limit is exceeded, it can cause synchronization problems.

Solution:

Carefully delete the custom metric family, as follows:

  1. Locate the IMDataAggregator/apache-karaf-2.3.0/deploy directory.
  2. Delete the XML files that were created and deployed for the metric family. They are named as follows:

    If applicable, also delete the file that was created for the vendor certification:

  3. Restart Data Aggregator by running the following command: 
    service dadaemon restart

    After Data Aggregator restarts, verify that the previously imported metric family or vendor certification does not appear in CA Performance Center. Also, all previously discovered components for this custom certification are deleted.

  4. Click Admin, Data Sources in CA Performance Center.
  5. Select Data Aggregator and click the Resync button.

    The components for remaining metric families synchronize between Data Aggregator and CA Performance Center.

  6. Edit and correct your custom metric family XML file.
  7. Import your corrected metric family XML file.