Eventing › How to Configure Notifications from Event Manager

How to Configure Notifications from Event Manager

Notifications can be configured for events coming from Data Aggregator to the Event Manager. The incoming events are evaluated against the conditions that you configure for the notification criteria. Only when the criteria are met does Event Manager take a notification action. If an event does not trigger a notification, the event can still be displayed in the Event List.

The following notification types are available in the Create/Edit Notifications wizard:

Trap

Sends trap notifications to a fault or network management system (NMS) in your environment, such as CA Spectrum. Supports multiple destinations. The first destination is required.

Two MIB choices are available in the Notifications wizard to provide compatibility for customer systems.

Supported roles: Users with the Administrator role can configure trap notifications.

Email

Sends email notifications to one or more recipients when an event is raised or cleared. The email provides a link to see the context page for the device or component that triggered the alarm.

Supported roles: Users with the Create Notifications role right can configure email notifications.

A user only configures and receives notifications for events for a device in a group that the user has access to.

Consider the following information:

• Notifications are user-specific; users cannot see the notifications that other users have created.
• The Notifications option only displays when Event Manager is enabled and is in a synchronized state of Available.
• The action to delete event notifications does not affect the actual or future events.

The following diagram shows the possible workflows for the event notification options:

Trap or email notifications can be configured using the following process:

1. Configure event rules in the Event Rules tab of a monitoring profile in the Data Aggregator data source administration pages.
2. (Traps only) The trap receivers must be preconfigured to receive traps. Each destination can have its own configuration regarding SNMP community and IPV4 destination. For more information about trap formats, see the corresponding NMS documentation for your trap receiver.
3. (Traps only) Create an SNMP profile with the outgoing trap port (typically 162) before creating the notification.
4. (Email only) Configure the SMTP server settings by selecting Email Server from the Admin, System Settings menu in CA Performance Center.
5. Do one of the following actions:
   • (Administrators) Create a notification by selecting Admin, Notifications in CA Performance Center. For trap notifications, select the SNMP profile you created in step 2.

     Note: As a Default Tenant Administrator, you can create a notification for a tenant administrator or tenant user by working in a real user context. Log in as a tenant administrator or tenant user. Alternatively, the Default Tenant administrator can administer the tenant and then proxy to the user to create a tenant-scoped notification.

   • (Users) Create email notifications by selecting My Settings, Notifications in CA Performance Center.

   Note: Administrators can also use the Event Manager API to manage notifications. Access the self-documenting interface on the Event Manager host using this URL: http://hostname:8281/EventManager/webservice/notifications/documentation.