Logs and Troubleshooting › Inventory is Empty

Inventory is Empty

Symptom:

I have installed a data source and registered it, but now I do not see any managed items in the Inventory.

Solution:

Check to make sure the data source is registered and has an active status. Do the following:

1. Log in as a user with administrative privileges.
2. Select Admin, Data Source Settings, and click Data Sources.

   The Manage Data Sources page opens. The list shows each registered data source, along with its status.

Solution:

One of the following might have occurred:

• Data source registration failed. For more information, see Data Source Registration Failed.
• Data source synchronization failed. For more information, see Data Source Synchronization Failed.

Solution:

Check the permissions for the user account that you used to log in. If the user account has no assigned permission groups, you see no managed items. For more information, see Add a User Account.

Also make sure that you have not logged in as a user associated with the Default Tenant. This tenant typically sees no managed items.