Logs and Troubleshooting › Set Logging Levels

Set Logging Levels

By default, CA Performance Center log files contain only high-level information about errors and warnings about your monitoring system. For more advanced troubleshooting situations, you can change the logging level so that more information is collected and written to the daily log files.

Follow these steps:

1. In the Linux command-line interface on the CA Performance Center appliance, log in as root.
2. Navigate to the following directory for the service whose logging levels you want to change. See Logs for a list of options for the servicename parameter.

    /opt/CA/PerformanceCenter/servicename/etc/
   

3. Open the log configuration file named log4j.xml.
4. To change the global logging level, locate the <root> element.
5. Change the <priority value> in the <root> element to one of the following logging levels:
   • FATAL, which identifies severe error events that can cause an application to fail.
   • ERROR, which identifies error events that are serious, but probably allow an application to continue running.
   • WARN, which identifies potentially harmful situations.
   • INFO, which provides informational messages about the progress of an application.
   • DEBUG, which provides information that is useful for debugging a problem.
6. To change the logging level for a specific log, locate the relevant <logger> element.
7. Change the value of the logger level to one of the values listed in Step 5.