Restore the CA Performance Center database from a backup archive after you reinstall the software. Restoring the database from a backup preserves data continuity and enables most historical reporting after a failure occurs.
Database restoration is not required unless a failure occurs. Take the cleanup steps that are described in Clean Up After a Failed Installation before you attempt the installation again. Then take the steps in this procedure.
For upgrade failure situations, follow the steps in Recover from an Upgrade Failure.
Follow these steps:
/etc/init.d/caperfcenter_eventmanager stop /etc/init.d/caperfcenter_devicemanager stop /etc/init.d/caperfcenter_sso stop /etc/init.d/caperfcenter_console stop
The services are stopped.
cd $backupDir
tar zxvf netqosportal.tgz tar zxvf em.tgz
mysql netqosportal -e ‘source $backupDir/netqosportal.sql’
mysql em -e ‘source $backupDir/em.sql'
/etc/init.d/caperfcenter_eventmanager start /etc/init.d/caperfcenter_devicemanager start /etc/init.d/caperfcenter_sso start /etc/init.d/caperfcenter_console start
rm netqosportal.sql
rm em.sql
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