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Notifications

Notifications can be configured for events coming from a data source to the Event Manager. Incoming events are evaluated against the conditions that you configure for the notification criteria. Only when the criteria are met does Event Manager take a notification action. If an event does not trigger a notification, the event can still be displayed in the Event List.

A user only configures and receives notifications for events for an item in a group that the user has access to.

Important! Create an SNMP profile with the outgoing trap port (typically 162) before creating the notification.

Consider the following information:

The following notification types are available in the Create/Edit Notifications wizard:

Trap

Sends trap notifications to fault or network management system (NMS) in your environment, such as CA Spectrum. Supports multiple destinations. The first destination is required.

Two MIB choices are available in the Notifications wizard to provide compatibility for existing customers.

Note: The trap receivers must be preconfigured to receive traps. Each destination can have its own configuration regarding SNMP community and IPV4 destination. For more information about trap formats, see the corresponding NMS documentation for your trap receiver.

Supported roles: Users with the Administrator role (global administrators) can configure trap notifications. Administrators must also have product privileges to a data source that creates events.

Email

Sends email notifications to one or more recipients when an event is raised or cleared. Provides a link in the email to the context page for the device or component that triggered the alarm.

Supported roles: Users with the Create Notifications role right and users with the Administrator role and product privilege can configure email notifications. However, the Administrator role must first specify an SMTP server.

Administrators can view, create, or delete notifications from the Admin, Notifications menu in the CA Performance Center user interface. The Notifications option only displays when Event Manager is enabled and in a synchronized state of Available.

Note: As a Default Tenant Administrator, you can create a notification for a tenant administrator or tenant user by working in a real user context. Log in as a tenant administrator or tenant user. Alternatively, the Default Tenant administrator can administer the tenant and then proxy to the user to create a tenant-scoped notification.

Alternatively, administrators can use the Event Manager API. Access the self-documenting interface on the Event Manager host using this URL: http://hostname:8281/EventManager/webservice/notifications/documentation.

Users can create email notifications from the My Settings, Notifications menu.

More Information:

EventManager Format Usage for Traps

nhLiveAlarm Format Usage for Traps