Creating and Managing User Accounts › How to Create a User Account › Add a User Account

Add a User Account

Add a user account for each person who will operate CA Performance Center. For security purposes, user accounts should not be shared.

Note: Before you create a user account, confirm that the required roles and groups exist.

Follow these steps:

1. Log in as a user with the required administrative role rights.
2. Navigate to the Manage Users page.

   The page displays the current list of user accounts.

3. Click New.

   The Create New User wizard opens.

4. Enter information for the following account parameters:

   User Name

   Is a login name for the user account. Limited to 50 characters.

   Description

   (Optional) Describes the user account to help you identify it.

   Email Address

   (Optional) Associates an email address with the user account.

   Preferred Language

   Specifies the language spoken by the operator associated with the user account.

   Authentication Type

   Identifies the authentication method that applies to this user account. The method must match Single Sign-On configuration. Select one of the following:

   • Performance Center—The default authentication scheme deployed by CA Performance Center.
   • External—A third-party authentication scheme, such as LDAP or SAML.

   Password

   Defines a password for the user account. The password is limited to 32 characters.

   Time Zone

   Corresponds to the time zone in which the user will view data.

   Default: UTC (Coordinated Universal Time).

   Role

   Is the role assigned to the user account.

   Account Status

   Determines whether the account is enabled for use (activated).

5. Click Permission Groups.

   The wizard advances to the next dialog.

6. Add permission groups to the user account, as follows:
   • Expand the groups in the Available Groups tree on the left so that subgroups appear.
   • Select a group or subgroup.
   • Click to add it to Selected Groups on the right.
   • Repeat as necessary.

   The selected permission groups appear in the Selected Groups pane.

   Note: As a best practice, do not assign the 'Collections' group as part of a user's permission groups. This group should not be used for reporting.

7. (Optional) Click the option to 'Enable My Custom Groups Functionality'.

   This option lets the user create custom groups to organize managed items for troubleshooting and analysis. These groups are only available to this user on the My Custom Groups page. They do not appear in the main Groups tree.

   A default group is selected for the user automatically. When the user logs in, data from the default group appears in dashboards by default.

8. (Optional) Select another group from the 'Default Group' drop-down list.
9. Click Product Privileges to advance the wizard to the next dialog.
10. Click the values shown in the Product Privileges column to enable drop-down lists.

    

    Each registered data source has a separate list.

    Select one of the following product privileges from the drop-down lists:

    Administrator

    Performs all functions, including creating and editing groups, menus, dashboards, roles, and user accounts.

    Power User

    Creates menus and dashboards. Can also edit and create roles.

    User

    Views menus and dashboards designated by an administrator or power user.

    None

    Has no access to a data source. This setting prevents the user from following a drilldown path from a view in CA Performance Center to the data source user interface. By default, all users have this product privilege setting for all data sources.

    Note: The same user account can have different privileges for different data sources.

11. Click Save.

    The new user account appears on the Manage Users page.

More information:

Product Privilege

Permission Groups and User Accounts

How to Create a User Account

Clone a Tenant

Edit a User Account