Reporting › CA eHealth Views in CA Performance Center › Accessing CA eHealth Data in CA Performance Center

Accessing CA eHealth Data in CA Performance Center

In CA Performance Center, a data view is one chart or table on the report page, not the report itself. Each view is associated with settings that you can edit as needed in your current session. For example, to see the data of one device as opposed to another device, you can add identical views to a report and can edit the setting to customize the view for different devices. You can then compare data for two devices in a single report.

Note: The Edit option appears in the pull-down menu of a view only if editing is allowed for a view (for example, from the Custom View - eHealth tab). If editing is not enabled for a view, this menu option does not appear in the menu. If a user has role rights to retain shared view edits, the user can choose to apply the changes to their user account or to the current session. User account changes persist through future sessions until the user changes them.

To edit the settings for a view

1. Click the gear icon on the right side of the view and select Edit from the pull-down menu.

   An eHealth Custom Settings dialog opens.

2. Change the settings for the view.

   The settings vary by element type.

3. Click Save.

Your settings are saved and applied to the view.

More information:

View Element-Based Reports

View Device-Based Reports

View Interface-Based Reports

View Element-Based Reports

You can view element-based CA eHealth reports from the CA Performance Center interface. The administrator or users with permission can create custom reports for CA eHealth views and drill down to the CA eHealth elements or groups. For example, to view a custom report such as CA eHealth Router Interfaces, you could access a page displaying information about Dallas, click a router to get detailed information about that router, and then click an interface from that page.

To search for a specific element, you can use the Search field at the top right side of the CA Performance Center interface. You can also view CA eHealth element-based reports by starting from the Inventory page. If you know what you are searching for, typically the Search feature is faster than going through the Inventory page. The Inventory page is used more for tracking item status.

To search for a specific element using the Search field

1. Enter a search string in the Search field at the top right side of the page.

   For example, you could type “aus” to display all configured items and site groups that contain “aus.”

2. Click the Search (magnifying glass) icon.
3. Drill down as needed from the higher level views to the detailed views.

To view element-based reports from the Inventory page

1. Click Inventory and select eHealth Elements.

   A table on the Search page lists CA eHealth elements.

2. Select an eHealth element that is polling successfully from CA eHealth.

   All the views available for the selected report appear.

   The Start Date/Time and End Date/Time for the report automatically appear because each view in CA Performance Center has a time range.

   You can select a different time range from the pull-down list on upper left side of the page. You can also change the time by clicking the arrow buttons to the right of the date and time field.

3. (Optional) Create custom views for the element:
   1. Click the Custom View - eHealth tab. Several chart types are available for customizing views such as Trend, Gauge, and Pie Charts.
   2. Click the gear icon to the right of a view and select Edit.

      An eHealth Custom Settings dialog opens.

   3. Select variables and modify the settings.
      • Custom Trend: Select as many as 12 variables for Trend reports. You can also change the type chart to be a Trend Chart or a Stacked Chart. Change the Title, Thresholds, Chart Type, Granularity, or ability to display Projection or Threshold lines.

        Note: The 'Most detailed' granularity captures Fast-Polled.

      • Custom Gauge: Select a variable for the report. You can optionally change the Minimum and Maximum values, as well as the threshold values.

      You can apply your changes to all tenant users, to the current user, or to the current session.

   4. Click Save.
4. (Optional) Click the eHealth Polling History tab to view reports on variables such as Availability, Reachability, Missed Polls, and Latency for the element.

View Device-Based Reports

You can view device-based eHealth reports from the CA Performance Center interface. The administrator or users with permission can create custom reports for CA eHealth views and can drill down to the CA eHealth devices or groups. For example, to view a custom report such as CA eHealth Routers, you could access a page displaying information about Tampa, and then click a router to get detailed information about that router.

To search for a specific device, you can use the Search field at the top right side of the CA Performance Center interface. You can also view CA eHealth device-based reports by starting from the Inventory page. If you know what you are searching for, typically the Search feature is faster than going through the Inventory page. The Inventory page is used more for tracking item status.

To search for a specific device using the Search field

1. Enter a search string in the Search field at the top right side of the page.

   For example, you could type “aus” to display all configured items and site groups that contain “aus.”

2. Click the Search (magnifying glass) icon.
3. Drill down as needed from the higher level views to the detailed views.

To view device-based reports from the Inventory page

1. Click Inventory and select Devices.

   CA eHealth devices are listed in a table on the Search page.

2. Select an eHealth device that is polling successfully from CA eHealth.

   A page for the selected device appears (for example, Router Pages). Use the arrow button in the tab area to scroll over to view the eHealth System/Router Info tab. Select this tab to view out-of-the-box views for the device.

   The Start Date/Time and End Date/Time for the report automatically appear because each view in CA Performance Center has a time range.

   You can select a different time range from the pull-down list on the upper left side of the page. You can also change the time by clicking the arrow buttons to the right of the date and time field.

3. (Optional) Edit the report as follows:
   1. Click the gear icon to the right of the view and select Edit.

      The eHealth Custom Settings dialog opens.

   2. Modify any of the available fields (such as Threshold and Granularity).
   3. Click Save.

      You can apply your changes to the account or to the session.

4. (Optional) Create custom views for the device as follows:
   1. Click the Custom View - eHealth tab.

      Several chart types are available for customizing views such as Top N, Trend, Gauge, and Pie Charts.

   2. Click the gear icon to the right of the view and select Edit.

      The eHealth Custom Settings dialog opens.

   3. Select a variable (or multiple variables if the view supports them) and modify the other settings as desired.
   4. Click Save.

      You can apply your changes to the account or to the session.

View Interface-Based Reports

You can view interface-based eHealth reports from the CA Performance Center interface. The administrator or users with permission can create custom reports for CA eHealth views and drill down to the CA eHealth interfaces or groups.

To search for a specific interface, you can use the Search field at the top right side of the CA Performance Center interface. You can also view CA eHealth interface-based reports by starting from the Inventory page. If you know what you are searching for, typically the Search feature is faster than going through the Inventory page. The Inventory page is used more for tracking item status.

To search for a specific interface using the Search field

1. Enter a search string in the Search field at the top right side of the page.

   For example, you could type “aus” to display all configured items and site groups that contain “aus.”

2. Click the Search (magnifying glass) icon.
3. Drill down as needed from the higher level views to the detailed views.

To view interface-based reports from the Inventory page

1. Click Inventory and select Interfaces.

   CA eHealth interfaces are listed in a table on the Search page.

2. Select an eHealth interface that is polling successfully from CA eHealth.

   An Interface Pages view for the selected eHealth interface appears. Select the eHealth Interface Info tab to view out-of-the-box views for the interface.

   The Start Date/Time and End Date/Time for the report automatically appear because each view in CA Performance Center has a time range.

   You can select a different time range from the pull-down list on the upper left side of the page. You can also change the time by clicking the arrow buttons to the right of the date and time field.

3. (Optional) Edit the report as follows:
   1. Click the gear icon to the right of the view and select Edit.
   2. Modify any of the available fields (such as Threshold and Granularity).
   3. Click Save.

      CA Performance Center displays report views showing the element and time frame if data exists for the view.

4. (Optional) Create custom views for the interface as follows:
   1. Click the Custom View - eHealth tab.

      Several chart types are available for customizing views such as Trend and Gauge.

   2. Click the gear icon to the right of the view and select Edit.

      The eHealth Custom Settings dialog opens.

   3. Select a variable (or multiple variables if the view supports them) and modify the other settings as desired.
   4. Click Save.

      You can apply your changes to the account or to the session.