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Creating and Managing Tenants › Setting Up Tenants › Set Up Tenant Users

Set Up Tenant Users

A tenant definition can contain one or multiple user accounts. The operator who is associated with each user account only has permission to view data from managed items that belong to that tenant.

Follow these steps:

  1. Log in as a tenant administrator associated with this tenant.

    Or set the tenant scope to access tenant configuration while logged in as a global administrator.

    The Administering Tenant indicator appears to show that you are administering the selected tenant environment.

  2. Select Admin, User Settings, and click Users.

    The Manage Users for [Tenant Name] page opens.

    The page displays the current list of user accounts for this tenant.

  3. Click New.

    The Create New User wizard opens.

  4. Enter information for the required account parameters:
    User Name

    Is a login name for the user account. Limited to 50 characters.

    Description

    (Optional) Describes the user account to help you identify it.

    Email Address

    (Optional) Associates an email address with the user account.

    Preferred Language

    Specifies the language spoken by the operator associated with the user account.

    Authentication Type

    Identifies the authentication method that applies to this user account. The method must match Single Sign-On configuration. Select one of the following:

    • Performance Center—The default authentication scheme deployed by CA Performance Center.
    • External—A third-party authentication scheme, such as LDAP or SAML.
    Password

    Defines a password for the user account. The password is limited to 32 characters.

    Time Zone

    Corresponds to the time zone in which the user will view data.

    Default: UTC (Coordinated Universal Time).

    Role

    Is the role assigned to the user account.

    Account Status

    Determines whether the account is enabled for use (activated).

    Other account parameters do not apply to user accounts that are scoped to a tenant.

  5. Click Save.

    The new user account is saved as part of the tenant definition. Any operator who logs in with this user account only sees dashboards and data from managed items in the IP domains associated with this tenant.