Users

The administrator creates user accounts for the operators who access UC Monitor reports and functions, and assigns them roles and product privileges. The main access levels that you can change involve role-based permissions to view reports and initiate a Call Watch or traceroute investigation.

UC Monitor provides two predefined users with different roles and product privileges. Before you register UC Monitor with CA Performance Center, the User List displays only the predefined users. After registration, the User List displays the predefined users and users for other data sources that are registered with CA Performance Center.

The User List provides the following information.

User Name

A name to identify this user account. The user account defines the credentials of a person who is authorized to operate UC Monitor and to perform certain tasks. Each user definition contains a user name and an associated email address, role, and product permission level.

Two user names are predefined:

admin (the administrator)
user (the default product user)

If you assign users to the predefined user accounts, change the default passwords.

Note: Previous versions of UC Monitor had different predefined user names: nqadmin and nquser. If you upgraded from a previous version, your User List still contains the old user names.

Role

The role assigned to the user: IT Manager, IT Operator, or a custom role.

Privilege

A defined level of access to product functionality and configuration: Administrator or User.

Administrator: Performs all functions, including all administrative tasks: creating and editing Locations, media devices, thresholds, Call Watch definitions, incident responses, roles, and user accounts.
User: Views the pages and performs basic functions selected by an administrator. User permission does not provide access to administrative functions.

Description

A description of the user account, such as the user’s full name and office location.

Status

The status of the user: Enabled, Disabled, or Built-In (for the predefined user accounts).

More information:

Change the Default Password and User Name