Managing the UC Monitor Database › Purge Data from the Database

Purge Data from the Database

UC Monitor automatically purges data from the database during daily and weekly maintenance. Set the maintenance schedule on the Administration, Console, Database, Maintenance page. However, an administrator can purge selected data on demand. Purged data is permanently removed from the database. You cannot recover purged data.

Follow these steps:

1. Click Administration, Console, Database, Purge Data in the navigation bar.

   The Purge Data page opens.

2. Select from the following choices:
   • Collected interval data. Purges all five- or 15-minute data from regular monitoring, including all incident data.
   • Collected summary data. Purges all summary data that the management console generated for long-range reporting.
   • Collected call watch data. Purges all data from watched phones.
   • Collected call and call watch data. Purges all data from detailed call records and from watched phones.

     Note: If you enable this purge setting and also select "Purge prior to this date/time," UC Monitor retains data from the past 30 days. All other call and Call Watch data is purged. To purge all phone data, select "Purge all selected data."

   • Collected midstream device data. Purges all data from medianet-enabled devices.
   • Abandoned calls. Purges all data from abandoned calls.
   • Purge all selected data. Purges selected data across all dates.
   • Purge prior to this date/time. Purges data from a specific time frame. Enter a date and time before which all data is purged. Use the following format:

     MM/DD/YYYY HH:MM:SS
     

3. Click Purge.

   The Purge Data page opens.

4. Click Continue.

   The selected data is purged.