Working with Groups, IP Domains, and Tenants in CA Performance Center › What are Tenants?

What are Tenants?

By default, all managed items and their data are associated with the Default Tenant. Adding custom tenants to CA Performance Center lets you create separate CA Performance Center monitoring environments that you administer from a single user interface. A tenant represents a customer environment that a managed service provider administers. Each tenant environment is independent and effectively functions as a separate instance of CA Performance Center. Each instance can contain multiple users and roles that are not shared among tenants.

The basic tenant definition contains a few parameters to identify the MSP customer and let other operators access managed items and configuration for the customer. Each tenant must contain at least one IP domain IP domains are logical groupings that identify data collected from different devices and networks. Monitoring by domain means that IP addresses with associated interfaces or applications that belong to separate customer networks are monitored separately. When combined with appropriate permissions, IP domains are monitored from a single console, but users view data only for the domains that they monitor. . You or the tenant administrator can then set up as many of the following definitions as required to manage the enterprise infrastructure and applications:

• SNMP profiles
• Additional user accounts
• Roles
• Custom groups
• Custom dashboards
• Custom menus

Custom IP domains provide the means of associating managed items with their tenants. A valid tenant definition contains at least one custom IP domain. As soon as a valid tenant exists in CA Performance Center, all items whose IP addresses match the tenant domain are associated with that tenant.