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Upgrading from a Previous Release

CA OM Web Viewer Version r12.1 has two upgrade paths depending upon the currently installed release.

This section contains the following topics:

Upgrading from 11.0 or 11.5 to 12.1

Upgrading from 12.0 to 12.1

Upgrading from 11.0 or 11.5 to 12.1

CA OM Web Viewer Version r12.1 does not support a direct upgrade from release 11.x. However, most of the configurations that were done can be migrated, using the Web Viewer 11.5 Database Export tool in the current version. The tool processes select configuration settings from an r11.0 or r11.5 database. The tool exports the settings to (three) XML files that can be then uploaded into the Version r12.1 administration database through the import feature in Version r12.1.

Important! The CA OM Web Viewer Version r12.1 installation does not replace, or otherwise impact, an existing r11.5 product installation. This includes the database upgrade procedure. The database upgrade does not alter the existing r11.5 database, but, only exports (copies) the r11.5 administrative configuration to a format that can then be imported into the Version r12.1 database.