Preparing for Installation › Prerequisites › Required Settings for Print Preview Function in Internet Explorer

Required Settings for Print Preview Function in Internet Explorer

If you use Internet Explorer to access CA OM Web Viewer, use one of the following options to access the Print Preview function for CA OM Web Viewer reports:

• Use the Print Preview Function of Internet Explorer
• Enable the Print Preview Button of CA OM Web Viewer

Use the Print Preview Function of Internet Explorer

This option uses the Print Preview function of the browser. This option lets you enable Print Preview without changing your browser security settings.

Follow these steps:

1. In Internet Explorer, open a CA OM Web Viewer report, click Print.
2. On the Print dialog, click Print.
3. On the Print Friendly page, select File, Print Preview.

Enable the Print Preview Button of CA OM Web Viewer

This option lets you enable the Print Preview button of CA OM Web Viewer by changing your browser security settings. This option requires the following settings:

• The following setting is enabled: Allow scripting of Microsoft web browser control.
• The security level is Medium-high (or lower).

For maximum security, we recommend that you perform both of the following procedures. To enable the Print Preview button, perform the second procedure.

• Add CA OM Web Viewer to the Local Intranet Zone.

  Note: If you do not want to add CA OM Web Viewer to the local intranet zone, consider adding it to your trusted sites.

• Update the Security Zone Where CA OM Web Viewer Resides

Add CA OM Web Viewer to the Local Intranet Zone

Follow these steps:

1. Log in to CA OM Web Viewer.
2. Copy the protocol (typically http or https) and server name from the URL in the address bar to a text editor.

   For example, your CA OM Web Viewer address is:

   https://youserver.company.com:8080/CAOMWebViewer12/

   Copy only the following string:

   https://youserver.company.com

3. In Internet Explorer, select Tools, Internet Options, and click the Security tab.
4. Click the Local Intranet icon, and click Sites.
5. Click Advanced and paste the string from Step 3 into the text field named Add this website to the zone.
6. If your server does not use SSL, verify that the Require server verification (https:) for all sites in this zone checkbox is unchecked.

   If you do not want to clear this checkbox, perform one of these options:

   • (Recommended) Add CA OM Web Viewer to the Trusted Sites security zone, if it is not already in that zone. Also, perform the next procedure, Update the Security Zone for CA OM Web Viewer, on that zone.
   • Perform the next procedure on the current security zone for CA OM Web Viewer.
7. Click Add.
8. In CA OM Web Viewer, print a document and verify that the Print Preview button is visible on the Print Friendly page.

Update the Security Zone Where CA OM Web Viewer Resides

Enable the Print Preview button for CA OM Web Viewer, by enabling the required settings in the security zone where CA OM Web Viewer resides.

Follow these steps:

1. Log in to CA OM Web Viewer.
2. In Internet Explorer, select Tools, Internet Options, and click the Security tab.

   Note: When you are logged in to CA OM Web Viewer, the zone for CA OM Web Viewer is the zone highlighted in the Security tab.

3. Verify that the security level for this zone is Medium-high (or lower).

   Note: If you do not want to lower the security settings, consider adding CA OM Web Viewer to the Local intranet zone or the Trusted Site zone.

4. Click Custom Level and verify that the following setting is enabled: Allow scripting of Microsoft web browser control.
5. In CA OM Web Viewer, print a document and verify that the Print Preview button is visible on the Print Friendly page.