If you are using System Level External Configuration, CA OM Web Viewer and the configuration tool require an environment variable named CAOMWV12_HOME. You point the environment variable to the path of your CA OM Web Viewer install home or the parent directory of your configuration directory.
Important! In all cases, the home variable must point to the configuration folder parent. Be sure to use /config, not /util/config. Point to the parent of the /config folder that contains the properties files used by CA OM Web Viewer. Note that there may be a second folder with the same name config, /util/config, that contains the properties files the Configuration Tool uses, do not set the home variable to the parent of this lower-level folder.
On some platforms, the CA OM Web Viewer installer creates an environmental variable that points to your CA OM Web Viewer install location automatically. This action lets you run the configuration tool with no extra setup.
However, there are a number of situations when you have to define the variable manually.
Note: If the environment variable is not created, the end users see an error message on the login page stating Configuration context environment cannot be found. Contact your System Administrator.
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