Depending on your installation settings, CA OM Web Viewer checks your LDAP or security credentials first. You normally configure this setting during installation on the LDAP Host Information panel.
Note: For more information about indicating LDAP user authentication, see the Installation Guide.
Regardless of the order of the security checks, if the user fails the first type of security check, the second type of security check is called.
For example, if the LDAP security is checked first and the user failed all of the LDAP Directory checks, CA OM Web Viewer attempts to check user credentials against mainframe security next.
Be aware that this setting might also affect your auto enrollment options.
If your user has separate credentials for LDAP and mainframe security, this issue does not occur. It is only an issue when the user name and password are the same for both types of security.
External Security EXIT authentication refers to your existing Single-Sign-On security system external to Web Viewer. This authentication method is an extended Web Viewer LDAP security model via exit calls to determine the user access. This lets you bring large numbers of domain users to view report data without your having to define a mainframe profile and a LDAP directory system within Web Viewer.
A predefined profile object is called as EXIT with all profile fields set to EXTERNAL associated with a predefined Directory object named EXIT with all LDAP fields set to EXTERNAL. That means the user proxy profile and user LDAP directory systems are all external to Web Viewer and rely on External Security Service EXIT calls to authenticate web login users using external user directory system and obtain the mainframe user ID for the web user if validated.
Note: The System Administrator must use the CA Output Management Web Viewer login form with mainframe credentials to log in to the System Administrator role.
Therefore, you can let your existing SSO security system authenticate the users who share the single set of credentials for the repositories and or for mainframe security.
For example, it would be confusing to have the profile credentials expire at different times for different repositories.
By default for the initial login, CA OM Web Viewer creates a user object with the web login user ID and places the authenticated user in the EXIT User Role automatically.
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