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Recall Options

Browse an offline report as you would typically browse a report.

Depending on your administrator setup, you can see different scenarios.

Note: To change your offline report browsing options, contact your system administrator.

Scenario 1 – Off-line report recall is disabled

  1. Attempt to browse an offline report.

    An offline report can be browsed from the report list, favorite list, the subscription construction pane, and reports tab.

  2. Note Warning Message.

    You will receive a warning similar to the following:

    Warning: Report is not available! Contact your administrator to restore it!

Scenario 2 – Recall allowed

  1. Attempt to browse an offline report.

    An offline report can be browsed from the report list, favorite list, the subscription construction pane, and reports tab.

  2. Note Warning Message.

    You will receive a warning similar to:

    Warning: This report is currently off-line. Should this report be made available on-line? This may take up to 30 minutes.

  3. Do one of the following:
    1. Click OK to recall the report.

      If your recall request was accepted you will receive the following message:

      Your request to retrieve this report on-line has been submitted.

      It may take up to 30 minutes.

    2. Click the bread crumb link to return to the previous window.

      The bread crumb links are found near the top left of the page, beneath your login name.

  4. Continue to work as required.

    Your recalled report appears in a report list search after it has been recalled. You must perform a new report list search to see the recalled report. It is not automatically added to the report list.

Scenario 3 – An offline report viewing system is set up

  1. Attempt to browse an offline report.

    An offline report can be browsed from the report list, favorite list, the subscription construction pane, and reports tab.

    The report is displayed.

More information:

Report Browsing Options

Bread Crumbs