Applying Maintenance Updates to CA OM Web Viewer › Run the CA Output Management Web Viewer Update Installer › Update Using the GUI Mode › Step 4. Additional Copy of the Updated CA OM Web Viewer

Step 4. Additional Copy of the Updated CA OM Web Viewer

The update installer generates an additional copy of the updated CA OM Web Viewer in a pair of WAR files (CAOMWebViewer12.war and the supplementary WAR file castylesr5.1.3.war) which is placed into the folder specified in this step.

The additional copy is a backup of the updated CA OM Web Viewer and might be useful in case the target being updated is locked by some other process.

Note: Be sure you have write permission to the folder. The update installer also checks to see if this folder exists. If this folder does not exist, it is created after installation starts.

Step 5. Complete the Installation

Follow these steps to complete the installation:

1. Review the settings displayed in the Pre-Installation Summary and Press Enter to continue.
2. Review the Install Complete information.
3. Press Enter to install.

Viewing the Update Install Installation Tracing and Log

This section provides you with instructions of how to review the logs that are produced by the updater installer of CA OM Web Viewer.

Note: When the update installation summary starts with Warning or Non-Fatal Failure the information about the error is logged in the installation logs.

Log Locations

There are three primary logs that are produced by CA OM Web Viewer update installation.

• Primary Update Install Log
• Update Install Standard Out
• Update Install Standard Error

Primary Install Log - CA_Output_Management_Web_Viewer_r12.1_Install_<date_time>.log.

Install Standard Out - CA_OM_WV_updater_standard_out.log.

Install Standard Error - CA_OM_WV_updater_standard_error.log.

Primary Install Log

The main install log is placed in:

$USER_INSTALL_DIR$/uninstaller/Logs

Note: If there is a failure early in the installation, or you cancel the installation then the log file may be placed in your Home folder in USS/Unix/Linux or on the Desktop on Windows.

The filename for the primary install log is:

CA_Output_Management_Web_Viewer_r12.1_Install_<date_time>.log

Install Standard Out

The install standard out is written to:

$TEMP$/CA_OM_WV_updater_standard_out.log

Note: The user temp folder can be found on the Windows by typing echo %TEMP% in the command prompt. The system temp folder on USS/Unix/Linux systems is often /tmp. For more information, on alternate USS/Unix/Linux system temp folder locations, see the OS documentation.

Install Standard Error

The installation standard error is written to:

$TEMP$/CA_OM_WV_updater_standard_error.log

Note: The user temp folder can be found on Windows by typing echo %TEMP% in the command prompt. The system temp folder on USS/Unix/Linux systems is often /tmp. For more information on alternate USS/Unix/Linux system temp folder locations, see the OS documentation.