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Create a Tenant

Create a unique tenant in CA Open Space so that the tenant can access the CA Open Space capabilities.

Follow these steps:

  1. Log in to the following URL as the administrator:
    http://Web Host:Tomcat Port/web/guest/onboarding
    

    Note: On Windows you can also select Start, Program, All Programs, CA, Open Space, Onboarding to create a tenant.

  2. Provide the following details:
    Company Name

    Specifies the company name of the tenant that you want to onboard. Depending on your input for this field, Web ID, Mail Domain, and Company Host fields are pre-populated. You can modify these pre-populated fields according to your organization requirements.

    Example: Company Inc

    Web ID

    Specifies the web domain of the tenant. This ID is a user-generated ID for the instance. A web ID must be unique.

    Example: company.com

    Mail Domain

    Specifies the mail domain of the tenant that you are boarding. CA Open Space uses this information to send email notifications from the portal. This mail domain is a domain part of the email address. If your email is someone@company.com, then company.com is the mail domain.

    Example: company.com

    Company Host

    Specifies a unique host name for the tenant. There can be multiple examples within the same domain. For example, Finance.company.com, HR.company.com. Here, Finance or HR are tenant host names.

    Example: test.company.com

    Note: The Web ID, Mail Domain, and Company Host must not contain special characters.

  3. Click Next.
  4. Provide the login credentials of the tenant administrator.
    Admin ID

    Specifies the user name of the tenant administrator.

    Password

    Specifies the password for the tenant administrator.

    Confirm Password

    Enter the password again.

  5. Click Next.

    The OnBoarding summary page is displayed.

  6. Click Start Onboarding.

    The OnBoarding page is displayed.

    Note: Add an entry in the DNS server with the Company Host of the new tenant pointing to the CA Open Space server. For the testing purpose, you can add an entry in the C:\Windows\System32\drivers\etc\hosts on the client machine for the onboarded tenant.

    Format: <CA_Open_Space_Server_IP_Address> <Company_Host>

    Example: 10.131.87.34 test.company.com

  7. Click Go to Company Portal.

    The Company portal opens. Share this portal detail with the tenant. After you create a tenant, the onboarding process creates a set of default users with different roles.

  8. Log in to the CA Open Space tenant control panel as a tenant administrator.

    Example: http://<Company_Host_Name>:8686/group/control_panel

  9. Navigate to Control Panel, Users and Organizations.

    The default users are listed. The default users are created with the password aquila.