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Known Issues › Unable to Deploy CA Open Space

Unable to Deploy CA Open Space

Symptom:

I am unable to deploy CA Open Space. Some of the database tables are not getting created or some of the war files are still present in the OSOP\deploy folder of the CA Open Space installation directory.

Solution:

Follow these steps:

  1. Stop the CA Open Space services.
  2. Log in to the CA Open Space server and open the portal-ext.properties file located in the OSOP folder of the CA Open Space installation directory.
  3. Take a backup of the encrypted jdbc.default.password.
  4. Modify the jdbc.default.password value with the password that you entered during the CA Open Space installation.
  5. Set the jdbc.default.encrypted.password value to false.
  6. Modify (for example, add a space and remove the space) and save the web.xml file located in the OSOP\tomcat-7.0.23\webapps\ROOT\WEB-INF\ folder.
  7. Restart the CA Open Space services.
  8. If the OSOP\deploy folder is empty, then CA Open Space has been deployed successfully.
  9. Open the portal-ext.properties file and complete the following actions:
    1. Modify the jdbc.default.password value with the password that you backed up in step 3.
    2. Change the jdbc.default.encrypted.password value to true.
  10. Save the file.