New and Changed Features

Following new and changed features are available in CA Open Space Release 3.0:

CA Open Space is integrated with CA Service Catalog 12.9 as a self-service front end. Following new features can be accessed from CA Open Space:
- Enhanced search to include the service offerings from CA Service Catalog. Ability to browse and request for service offerings.
- Ability to create and view requests from CA Service Catalog.
- Ability to view user assets.
In previous release of CA Open Space, the tenant administrator has to provide CA EEM settings in portal-ext.properties. In CA Open Space Release 3.0 a new UI is introduced to enter the CA EEM settings. For more information, see the CA Open Space Implementation Guide.
New and simplified look and feel of the CA Open Space Home page.
By default, users log in to CA Open Space using the user screen name instead of the email address. This default setting can be changed by the administrator.
Ability for the administrators to enter the CA SDM REST URL while configuring the CA SDM data source. This URL is required for the users to access the ITSM mobile application. For more information, see the CA Open Space Administration Guide.
In previous releases of CA Open Space, the administrator cannot use the CA Open Space application without onboarding a tenant. In CA Open Space Release 3.0, the administrator does not need to onboard a tenant to start using the application.
CA Open Space Release 3.0 documents will be available on CA Answer Bar and on Flipboard (you have to download the Flipboard app on your mobile device) after the General Availability release of CA Open Space Release 3.0.
Note: CA Answer Bar enables users to quickly find information from the relevant scenarios, guides, technical documents, Green Books, Green Papers, product status, and recommended reading. CA Answer Bar content is tagged using metadata. Tagged content is prioritized above indexed content to improve the relevancy of the search results.