Previous Topic: Diagnostics and Troubleshooting

Next Topic: Add a New Category

Diagnostics and Troubleshooting › Change the Debug Log Settings

Change the Debug Log Settings

You can change the log level settings in CA Open Space to debug any error and to know the flow of request in the code.

Example: If you face some error while configuring DataSource, you can increase the log level of com.ca.sfo.portlet.datasource.action.ViewAction class.

com.ca.sfo.portlet.datasource.action.ViewAction is the Struts Action class, which gets the code to fulfill the web request.

Follow these steps:

  1. On the computer where CA Open Space is installed, navigate to Start, All Programs, CA, Open Space, Control Panel.

    CA Open Space login page opens.

  2. Log in as CA Open Space Administrator.

    The Control Panel page opens.

  3. Click Server, Server Administration on the left pane.
  4. Select Log Levels tab to see present log levels for each package.
  5. To debug any error and to know the flow of request, change the level to Debug.

    You can find the Log file (liferay.<date>.log) at the OSOP installer folder.

    Example: C:\Program Files\CA\Open Space\OSOP\logs.