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Onboarding Tenants › Create a Tenant

Create a Tenant

Create a unique tenant in CA Open Space so that your tenants can create and manage their communities.

Follow these steps:

  1. Click Start, All Program, CA, Open Space, OnBoarding.

    The OnBoarding page opens.

  2. Provide the details to start onboarding a tenant.
    Company Name

    Defines the company name of the tenant that you want to onboard.

    Example: Company Inc

    Web ID

    Defines the web domain of the tenant. This ID is a user-generated ID for the instance. A web ID must be unique.

    Example: company.com

    Mail Domain

    Defines the mail domain of the tenant that you are boarding. CA Open Space uses this information to send email notifications from the portal. This mail domain is a domain part of the email address. If your email is someone@company.com, then company.com is the mail domain.

    Example: company.com

    Company Host

    Specifies a unique host name for the tenant. There can be multiple examples within the same domain. For example, Finance.company.com, HR.company.com. Here, Finance or HR are tenant host names.

    Example: test.company.com

    Note: The Web ID, Mail Domain, and Company Host must not contain special characters.

  3. Click Next.
  4. Provide the login credential of the administrator of the tenant.
    Admin ID

    Defines the mail user ID of the tenant administrator.

    Default: openspaceadmin@company.com.

    Password

    Defines the password for the tenant administrator.

    Confirm Password

    Specifies to re-enter the password.

    Enable SiteMinder

    Specifies that you want to enable SiteMinder authentication.

  5. Click Next.

    The OnBoarding summary page opens.

  6. Click Start Onboarding.

    The OnBoarding page opens with the message Onboarding completed successfully.

    Note: Add an entry in the DNS server with the Company Host of the new tenant pointing to the CA Open Space server. For the testing purpose, you can add an entry in the c:\windows\system32\driver\etc\hosts on the client machine for the onboarded tenant.

    <IPaddress of the OpenSpace server> <Company Host>

    Example: 10.131.87.34 test.company.com

    10.131.87.34 is the IP address of CA Open Space Server and test.company.com is the company Host.

  7. Click Go to Company Portal.

    The Company portal opens. Share this portal detail with the tenant.