Introduction

Introduction

CA Open Space is a community-based communication tool, which lets you connect and share knowledge with the people in your organization. Using this communication tool, you can post questions, get answers, share information, solutions, and ideas. A powerful search capability offers results from community conversations, SharePoint content, and external search engines, such as Google.

CA Open Space is integrated with CA SDM r12.6 and r12.7 as a self-service front end. If the community cannot provide the answer, open a Service Desk request. You can also monitor progress of requests in CA Open Space.