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The Text API is an interface that lets you use text-based input to create and update objects in the CA SDM database, such as issues, requests, contacts, and assets. Using the Text API, you can assign values to most fields that are accessible to users.
Important! CA SDM requires that all input be in UTF-8 format, or data can be corrupted. The pdm_unconv utility lets you convert data from a local charset to UTF-8 and from UTF-8 to a local charset.
You can access the Text API by using the following interfaces:
Note: You can use web services as the alternative to the Text API for cross-application integration.
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