Implementing Policy › Notifications › Email Notifications › Temporary Email Addresses

Temporary Email Addresses

A temporary email address is an address that is not associated with a contact in the system.

Temporary email addresses are useful in circumstances such as the following one:

1. An end user is out of the office or is having difficulty accessing their standard email account.
2. The analyst wants to use email to track interactions with the user.
3. The analyst sends a manual notification to a temporary email address for the user.
4. The analyst can view the activity log, which is updated with the manual notification.

Note: For information about how to set up temporary email addresses, see the Online Help.