Implementing Policy › Notifications › Notification Log Reader

Notification Log Reader

The Notification Log Reader displays the notifications received for the logged-in user by date, urgency, and status. With the Notification Log Reader, you can do the following:

• Change the sort order and set menu options to have the Notification Log Reader appear automatically when new messages are received.
• Double-click a notification message to request that CA SDM display the detail page for the ticket associated with the notification.
• Monitor notification messages by entering specific selection criteria to query the database for analysis or for selection of notification messages based on data entered in the fields. For example, you can list only those notification messages that have not been cleared by changing the Message Status field to Not Cleared.
• Clear notification messages to keep your list of notifications to a manageable size. Cleared notifications are not displayed when you first access the Notification Log Reader, although you can display them, if needed.