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The Knowledge Tree Designer is a visual tool used to create knowledge trees quickly and easily. A knowledge tree is a representation of expert knowledge in a particular area. The Knowledge Tree Designer lets analysts and knowledge engineers build detailed trees that guide the user through a series of questions and potential answers until they reach a resolution. This tool eliminates the need for specialized scripting or programming skills and can only involve an analyst working with a subject expert to create a tree design.
Knowledge trees can be complex in design. Therefore, it is recommended that you construct a diagram to map the design before creating a knowledge tree. The diagram must contain a series of question, possible responses, and associated resolutions. The hierarchy of questions and responses in the diagram you construct is the foundation on which the knowledge tree is built.
After you have mapped out a diagram of your knowledge tree, you build the tree using the Knowledge Tree Designer.
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